Case Study: How a Game of Hockey Sparked Connection in a Canadian Care Home

At Fenelon Court, a small long-term care home in Ontario, community and connection are at the heart of everyday life. Kristin Lee, Recreation Manager and Staff Educator recently, witnessed a moment that reminded her just how powerful play and shared experiences can be.

“One of our more cognitive residents was playing the with the smart-projector with a gentleman who is non-verbal, wheelchair-using, and usually shows quite limited engagement. Watching them together was incredible,” said Kristin.

A Game that Bridged Two Worlds

The Hockey activity, part of the Happiness Programme, is projected onto a tabletop so residents of all abilities can easily take part. What started as a simple activities session soon turned into a remarkable exchange between two men at very different stages of ability.

Both lifelong hockey fans, the two residents joined forces, and to Kristin’s amazement, the non-verbal resident began to light up with excitement, the pair cheering each other on and celebrating every goal together.

“He became so animated — literally jumping out of his chair when he scored! He played for almost an hour, completely immersed and clearly enjoying himself,” Kristin recalled.

For a man who often found it difficult to participate, this sudden burst of energy and joy was extraordinary.

More Than Just a Game

What struck the staff most was the bond forming between the two men. The laughter, the competition, the mutual encouragement, all of it created a moment of shared joy.

“They get along great playing it,” Kristin explained. “It sparks laughter, light-hearted competition, and joy. It’s become one of our most requested activities.”

So much so, that the once-withdrawn resident now actively seeks it out. Kristin described how he points at the unit in her office, indicating how much he wants to play again.

Moments like these remind us that connection doesn’t always need words. Whether through sport, music, or play, residents can still experience joy, competition, and friendship — even when communication feels difficult.

“The Happiness Programme really helps meet residents where they are emotionally,” Kristin said. “It’s just as effective at soothing someone who’s agitated as it is at brightening someone’s day with laughter and memories.”

For Fenelon Court, and for Kristin, the Happiness Programme’s version of the classic Canadian pastime has become more than an activity. Tt’s a bridge, a way to bring residents together across different abilities, sparking joy where words sometimes sometimes do not reach.

Extendicare Fenelon Court is a 67-bed long-term care home located at 44 Wychwood Crescent in Fenelon Falls, Ontario. As part of Extendicare’s network, they are dedicated to providing high-quality care that enhances the well-being and quality of life for their residents. To learn more about their service, please visit www.extendicarefeneloncourt.com.