How to connect the Interactive Light Projector to WiFi

Try to set up the projector in an area with good WiFi signal, such as near your router. When the projector is switched on, navigate to “Settings”, then select “Networks”.
If the projector is not yet connected, from “Available networks“, select the network you wish to join.
Enter your WiFi password using the remote. Navigate to the ‘Enter’ icon and press OK.
If you have successfully connected to WiFi, you will see a message saying, “Connected” and a green circle will appear in the top left corner of your menu. This may take a short amount of time.
If the green circle doesn’t appear in the left corner, go back to the “Settings” menu by pressing the back button. Navigate to “Restart” and press OK. Once the unit has restarted, navigate back to “Networks” and see if you are now connected.
After following these steps, if you’re still unable to connect to the WiFi we suggest re-checking that you’re using the correct password. You can try to connect a mobile phone to the same network to see if it connects. You could also try using an alternative network, if one is available. Hotspotting through your mobile phone could also work, so please try this too.

If after all these steps you’re still having problems, please notify your IT support team, who may be able to find an alternative network to use, or whitelist projector. We will be able to provide a MAC address for your specific projector- please reach out to our team if you require this.

If you still can’t connect to WiFi, please contact us for further help.

Not a member of the Happiness Programme?

The Happiness Programme is a first-of-its-kind initiative helping to change the lives of people living with cognitive challenges. We use interactive light technology to provide meaningful activities for residents and patients in care homes and care settings. For more detail on what the Happiness Programme is and how it’s helping care venues across the UK, visit our getting started page.

Alternatively, jump to our dementia, learning disability and NHS pages for more specific detail on how it’s helping care homes like Barchester and HC-One as well as hospitals and local authorities such as St George’s Hospital, London and Westminster and South Kensington Council.

How to connect the Interactive Light Projector to WiFi

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